Question: Do you ship worldwide?
Answer: Yes. We are able ship to all areas worldwide EXCEPT for: Cuba and most parts of Africa.
Question: How do I order?
Answer: Simply select your item, click the "ADD TO CART" button, and then go to your cart:
After that, please click "checkout" , and fill in your details.
Question: Can I trust this website?
Answer: We are committed to ensure 100% purchase protection for your shopping done on our website, secured by 256 bit encryption. You can benefit from a safe and secure online ordering experience.
We do not store any of your information in our servers, only - names and address (for shipping) and e-mail (for communication about your order). We will not trade or exchange your information.
Question: How can I pay?
Answer: All international credit/debit cards accepted and PayPal
Question: Are my payments secure?
Answer: Yes, it's 100% Secured.
We do not share any information we collect through orders or contact inquiries. The information is solely used to complete your order or respond to your inquiry.
Question: What Variants Do I Need To Choose When Making My Orders?
Answer: Please go through the ordering process carefully and ensure you choose your color, handedness and any other variant before checking out.
Question: Can I Change My Order Or Other Information Like Address After Placing The Order?
Answer: We highly encourage you to double check sizes and addresses prior to placing an order with us, however we understand that errors might be made. As we try to process the orders within 24 hours or receipt, if a change needs to be made to your order please contact us at support : email@example.com ASAP so we will do our best to accommodate that change. If the order has already been processed or marked as shipped from our fulfillment center, we cannot make changes to the order.
Question: How Long Does The Order Processing Take?
Answer: Orders are processed within 2-5 days of payment. During Holiday seasons, processing times may take longer due to high order volume.
Question: How Long Is The Shipping Time?
Answer: We try to find the most appropriate shipping method based on the destination. Some items are shipped from warehouses in the U.S. and other items will be sent from warehouses in China.
Shipping time the USА: 7-15 Business Days
Shipping time to the UK, Canada , Australia: 7-15 Business Days
Shipping Time to the other countries : 7-20 Business Days
There are circumstances that are out of our control (like customs and security checks, natural disasters, holidays, weather, etc.) that may cause shipping postponements or delays. While most of the packages will arrive on time, there may be circumstances and delays that our logistic partners may experience. For this reason, we can only approximate the delivery date.
Question: What Should I Do If Do Not Receive a Confirmation Email After Placing My Order?
Answer: Please make sure your email is correct when you place an order. Kindly check your SPAM folder to see if your confirmation email was sent there. If there is still no confirmation email, please send an email to our support team at : firstname.lastname@example.org
Question: Will I Receive A Tracking Number To Track My Order?
Answer: Based on which fulfillment center your item is shipped from, you will be provided a tracking number Please note that it can take up to 5 days for the correct tracking information to show up.
Question: What Couriers Do You Use For Order Delivery?
Answer: Choosing the courier service, actually, depends on our fulfillment center. Thus, courier services may vary from country to country. Without a strong business establishment with the courier service, we are unable to obtain cheaper rates thus in terms of speed we would lose our global customers to our competitors.
Question: Do I Have To Pay Any Tariffs, Customs Fees, or Import Tax For My Orders?
Answer: Prices revealed on your respective receipt MIGHT be different from what you ordered but do not worry! Usually what our fulfillment center would do is to mark as extremely low prices or mark the items as gifts altogether. This happens to prevent tariffs/customs/import duties being incurred on your end as for certain countries these additional charges are extremely costly.
Question: What Happens if I'm Not Home When My Item Is Delivered?
Answer: Anyone at home can receive the package on behalf of the main customer. Usually, the postman will leave a collection slip if nobody is at home and you may collect your parcel at your nearest post office.
Question: How Can I Contact You With Other Questions?
Answer: Email us at : email@example.com with other inquiries.